Shipping policy

Shipping destinations and costs

We ship within the United States and offer free standard shipping. Enter your address at checkout to see the delivery options for your order.

Processing and transit

Orders are processed in 1–3 business days after payment confirmation. Standard transit takes an estimated 3–7 business days after dispatch. The estimated total is 4–10 business days. Business days are Monday through Friday, excluding U.S. public holidays.

Shipping address

luyanshes
2555 30th Street LLC
PO BOX 17367
Boulder, CO 80308
United States
CS@luyanshes.com
luyanshes.com

Delays and tracking

If we cannot ship within the stated time, we will contact you with the option to agree to a delay or cancel the unshipped merchandise for a prompt refund. Tracking information is included in shipment updates when available.

Delivery questions

To request an address change or report a delivery problem, email CS@luyanshes.com with your order number. See our Refund Policy for return instructions.